麻烦的图书馆

今天，我到了图书馆，因为一些工作的原因，需要几本书（可悲身为一个研发中心，一个像样的图书馆也没有）。整个过程又好像银行一样的“惊又险”！必须有头说起。首先，必须办一张会员卡。有几项不同的服务。每一项服务都有不同的收费和抵押。譬如，普通外借100元抵押，25-35元年费，表示你可以外借中文书籍。而参考外借1000元抵押，表示你可以外借英文书籍。我刚好不够现金（加上没有银行卡），所以只好暂时办了一张普通外借。整个过程又好像银行一样。首先，填表，然后去另一个counter缴钱，过后再到另一个counter拿卡。可笑的是，这一些counters都是隔壁的。
Today I went to the Shanghai Library. Due to some work-related reason, I need several books (sadly as a research center, we do not have a nice library with books). My journey of the library, similar to the bank is an "interesting" experience. First of all, I need to get a membership card of course. Different service has different charge (per annual) and deposit. For instance, if I only want to borrow Chinese books, then the deposit would be 100 RMB, but for English books I have to pay 1000 RMB as the deposit. Unfortunately, due to the whole bank card incident, I did not have sufficient cash, so I got the normal Chinese books membership. First, I have to fill in a form, then go to another counter pay for the fees and then go to another one to get the card. The whole process is so like the bank...
办好手续后，就去找书了。因为我只能外借中文书籍，所以就只好到中文书籍的房间。找到了两本尚算有用的书，准备拿到楼下柜台外借。管理员说，不能拿走，只要记下书的官条码号，然后用楼下的电脑注册外借。听起来很方便是不！？ 接下来的过程可真拿命。好了，我到楼下去有三排电脑提供借书服务（见图）。 插入了卡，输入了要借的书的号码，就可以了！哈，你以为啦！还要在另一个柜台的面前，等待电脑的指示（见图）。
Since I could only borrow Chinese books, so I went to the Chinese books room. After some search, I found two books which can be considered useful to my work. I was about to get the books downstairs to the book-borrowing counter. The librarian stopped me and said I don't have to take the books myself. I only need to remember the book library ID number, and then enter the number using the computers downstairs (with my library card), then I will get the books. Sound very convenient, isn't it? So I went downstairs. There were three lines of computers providing interface with the card (see picture). I entered the number after inserting the card, and after that I have to wait for 20-30 minutes in front of another counter for the books. The indicator beside the counter (see picture) will show my name.
结果，必须等上大约20到30十分钟的时间！我的妈呀！这叫什么efficiency！？好戏还在后头！好不容易等到我了（指示牌显示我的大名），我走过去柜台准备拿书，结果那一个“礼貌”的服务员说，“咦？你好像不可以外借，因为这都是参考的书籍！”WTF！！！？原来，等了这么久，只能借来到参阅室阅读，5点之前必须还回去！我一愤之下抛下了书说不借了！浪费了足足两小时，体会了一个马X烦得过程。你看那借书的柜台好像很厉害，全电脑化自动化，却弄巧反拙，我实在不明白。是否在制造就业机会，还是用错了高科技?
Eventually, I have to wait 30 minutes. My God! Talk about efficiency. But, it is not the worst yet. Finally, my name was shown on the indicator. I walked to the counter and get the books. Just when I was about to get the books and leave, the librarian stopped me and said I cannot borrow these books (and THEY ARE CHINESE btw), because I don't have that service (borrow English reference books). Apparently, I could only borrow the books and read them in the library until 5:00pm. I didn't fxxking want to argue with her anymore, so I just left! What a time-wasting process! What a service. This really pissed me off. I guess... I still need to adapt to this kind of efficiency! The counter is really using some kind of automation to retrieve the books, but the technology just slow damn down the whole process. Is it wise or stupid!? Seriously...